FAQ’s

HOW DOES ORDERING ON THE MUDDY YORK BREWING ONLINE STORE WORK?

Due to provincial regulations, we can only ship beer within Ontario. Orders will ship via Canada Post, and a valid 19+ government-issued photo ID must be presented at time of delivery.

Each shipping box holds 12 bottles or 24 cans. You can mix and match beers and/or formats, but please remember that each spot in the box can hold either 1 bottle or 2 short cans. Orders that exceed the 12 box spaces will be subject to additional shipping charges. The flat rate shipping price per box is $22.

We will try to fulfil orders the following business day, and your shipment should arrive within one to three business days.


WHAT IF I WANT TO ORDER A COMBINATION THAT EXCEEDS THE TWELVE AVAILABLE BOX SPACES? WILL I BE CHARGED ADDITIONAL SHIPPING COSTS?

If you exceed the 12 box spaces, you will automatically be charged the flat rate shipping fee of $22 for each additional box. But not to worry, if you don’t want to fill another box with items, we can generate a customized quote for you. Please contact us at shop@muddyyorkbrewing.com with your order and shipping address. We will send you a customized quote, and your order will ship after the invoice has been paid.


Can I add merchandise to my order?

Yes, but please keep in mind additional shipping fees will apply if the allotted spaces (12 bottles/24 short cans) are exceeded.


CAN I ORDER ONLINE AND PICK UP AT THE BREWERY?

Due to storage constraints we are unable to hold your order for you at the brewery.


still have questions?

You can contact us at shop@muddyyorkbrewing.com and we’ll be happy to answer your inquiries.